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JPMorgan to Announce Layoffs in Consumer Unit

JPMorgan Chase and Co. to schedule layoffs of hundreds of its workers from its customer unit as the company strives to withhold costs, people familiar with the matter said.

The American multinational investment bank is planning to announce the exact number of employees early next month. The discharges will affect the intact division. The consumer division that looks after credit-card, home, auto, and deposits bestows approx half of the total revenue.

Likewise, JPMorgan, investment companies across the world are nearing cut-offs to reduce the cost of survival amid sluggish economic growth and to revamp digital technology and customer behavior.

The company will cut about 1% of employees from the consumer unit, and allow them to apply for other designations vacant in the firm, a person said. But a company spokeswoman has refused to comment on the same.

Bank’s expenses management and consumer areas, which have been led by co-President Gordon Smith, are enormously important. With more than 7,000 employees laid off by the company in the last four years, cuts would continue, the bank said. The number of operational jobs in the consumer unit dropped 2% to 127 at the end of last year.

The company has invested billions into advanced technology that allows consumers to access services without being assisted by bank workers. The bank declared in a presentation, that nearly 80% of transactions were finalized through self-service networks in 2018.

Meanwhile, JPMorgan is approaching hundreds of new branches in new regions to allure customers and thriving businesses, though its local branches were closing rapidly. The total number of branches descended below 5,000 in 2019.


Sherry Thompson

I possess 7 years of experience in strategy consulting and market research. I have worked for numerous major market intelligence companies. Proficiency in secondary research, information curation service, and strategic planning that sets me apart from all other professionals. Competitive analysis, segmentation analysis, evaluation of pricing structure are also my expertise.

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